Insert your Windows 2000 CD-ROM when prompted, locate the I386 folder on the CD-ROM, click Open, and then click OK.Right click the Msoe50.inf file, and then click Install.The default location for this file is in the C:\Winnt\Inf folder. In the Search for Files and Folders Named box, type msoe50.inf, and then click Search.Repeat this process with each file in the list.At the prompt about keeping unrecognized file versions, click Yes.When you receive the prompt about Windows file protection, do not insert the Windows 2000 CD-ROM.Click the same file in the other folder, press F2, rename the file to filename.old, and then press ENTER.Click the Inetcomm.dll file in the Dllcache folder, press F2, rename the file to filename.old (for example, inetcomm.old), and then press ENTER.Remove any CD-ROMs that may be in your CD-ROM drive.You must rename the same file in both folders to successfully remove Outlook Express. For example, the Inetcomm.dll file is located in the C:\Winnt\System32 folder, by default, and in the C:\Winnt\System32\Dllcache folder. Find and rename the following files (these files are the same in Outlook Express 6.0):Įach of these files are located in two folders, the default file folder, and the C:\Winnt\System32\Dllcache folder.
For detailed instructions and backup procedures, see the following Microsoft Knowledge Base articles:ġ81084 How to Back Up Your Inbox Assistant Rules in Outlook Expressġ88093 How to Back Up the Account List in Outlook ExpressĢ30208 How to Back Up E-mail Messages in Outlook Express 5Ģ70670 OLEXP: How to Back Up and Recover Outlook Express DataĢ30076 OL2000: Why Outlook 2000 Requires Outlook Express Microsoft recommends that you back up your e-mail, address book, and other data. Click OK to close the Folder Options dialog box.īefore you remove Outlook Express, it is important to familiarize yourself with the back up and restore procedures for Outlook data.Click to clear the Hide Protected Operating System Files (Recommended) check box, and then click Yes in the warning message dialog box.In the Hide Files and Folders section, click Show hidden files and folders, and then click to clear the Hide file extensions for known file types check box.On the Tools menu, click Folder Options, and then click the View tab.To help in this process, all system files and file extensions must be visible: To manually remove Outlook Express 5.x or 6.0, you must rename several files.